Virus: A software program capable of reproducing itself and usually capable of causing great harm to files or other programs on the same computer; a true virus cannot spread to another computer without human assistance.

Malware: Short for malicious software, is software designed to infiltrate a computer system without the owner's informed consent. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code. 

Both types of malicious software/programs can range from annoying popups, crashing computer systems and theft of critical information. We have developed a suite of tools that can in most cases clean your computer and at the same time we also do a system clean that will speed your computer up closer to its original speed.   If your system has been infected beyond repair, (which is rare), we can in most cases recover your data from the hard drive, and make it available to you.